Privacy Policy

We collect information provided by you during registration, checkout, and platform use. This may include:

• Full name, email address, and phone number
• Shipping and billing addresses
• Payment method details (processed securely via Razorpay)
• Browsing behaviour and product interaction data

We only collect what is necessary to provide you with a seamless shopping experience.

Your information is used to process orders, personalise your experience, improve our services, and communicate important platform updates. We do not sell your personal data to third parties.

We may use your email to send order confirmations, shipping updates, and — with your consent — promotional offers relevant to your interests.

We implement industry-standard 256-bit SSL encryption and security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our infrastructure is hosted on secure, GDPR-compliant servers.

We use cookies to keep you signed in, remember cart contents, and understand how you use our platform. You may disable cookies in your browser settings, though some features may be affected.

We work with trusted third-party services for payment processing (Razorpay), email delivery, and analytics. These partners are bound by strict data protection agreements and may only use your data as necessary to perform their services.

You have the right to access, correct, or delete your personal data at any time. You may also withdraw consent for marketing communications. To exercise these rights, contact us at support@demandiya.com.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Revised" date at the top of this page. Continued use of the platform following changes constitutes your acceptance of the revised policy.